There are specific and approved conditions for disconnection of a customer, like unpaid electricity bill or illegal connections. It is unlawful and illegal for any electricity Distribution Company (DisCo) to wrongfully disconnect any customer in any part of Nigeria. Where a DisCo is found guilty of wrongful disconnection, there are penalties to be paid by the DIsCo to the affected customer. The Penalties are;
1. For Residential customer, DisCo must pay N1000.00 for each day
2. For a Commercial customer, DisCo must pay N1,500 for each day.
3. For an Industrial customer or Special customer, DisCo must pay N2,000 for each day.
Special customers include hospitals, clinics and military installation but does not include military barracks.
NOTE, that wrongful disconnection is also a criminal offence punishable with imprisonment for not more than 21 years.
Kindly report any such illegal disconnection or practises to Nigerian Electricity Regulation Commission (NERC) or speak to your lawyer.
My authorities are Regulations 11, 13 and 14 of the Nigerian Electricity Regulatory Commission’s Connection and Disconnection Procedures for Electricity Services, 2007 and sections 1(10) and 5 of the Miscellaneous Offences Act, 1983.
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